Support

Help us help you. Find answers to common questions, documentation and firmware updates, or get in touch via our amina support assistant.

amina support

We’re here for you

FAQ

Answers to the questions we get asked the most about amina chargers.

Documentation

Manuals, product sheets and declarations of conformity, all in one place in the amina Brand hub.

Close-up of engineering software used in amina EV charger development, showing control logic and firmware programming for reliable charging performance.

Firmware changelog

Release notes, firmware files and the release policy for amina chargers, from the amina OCPP documentation.

Woman charging an electric car at an amina M charger outside a brick building

Brand hub

Logos, product images, documentation and templates for amina chargers, ready to download.

Firmware updates

Update the firmware and check basic charger status on amina S / S2 with the amina charging app, free for iOS and Android. Support for amina C / C2 and amina M / M2 follows soon. The app talks to the charger over Bluetooth, so you need to be standing next to it.

amina charging app showing the nearby amina chargers to pick from, on an orange gradient

Get the app

Download the amina charging app from the App Store or Google Play. No account needed.

Find your charger

Open the app next to the charger. It scans over Bluetooth and lists the amina S / S2 chargers in range. Match the serial number on the label, or scan its QR code.