Last updated: 05/10/2026
This policy explains how Amina Distribution AS (“amina”, “we” or “us”) collects and uses personal data, which cookies we use, and what rights you have. It follows the General Data Protection Regulation (GDPR), the Norwegian Personal Data Act (personopplysningsloven) and the Norwegian Electronic Communications Act (ekomloven).
Amina Distribution AS (org. no. 928 228 096), Strandsvingen 14A, 4032 Stavanger, Norway, is the controller for the processing described here. You can contact us about anything in this policy at contact@aminacharging.com.
If your agreement is with Amina Denmark ApS (CVR 44033046) or Amina Netherlands B.V. (KvK 93131542), that company is the controller for the personal data in that customer relationship, and this policy applies to it in the same way. The contact point is the same for all three companies: contact@aminacharging.com.
This policy covers aminacharging.com in all its language versions, our support chat, contact forms, newsletter, recruitment and social media pages, and how we handle the details of contact people at our customers, dealers, installers and partners. amina does not run an app or cloud service that stores your charging data. If you charge your car through an operator, energy company or app that uses an amina charger, that company decides how your charging data is used, and its own privacy policy applies.
Our servers record technical information such as your IP address, the date and time of your visit, the pages you request, the website that referred you, and your browser and operating system. Our security software also logs failed log-in attempts and other suspicious activity. We use this to deliver and secure the website. The legal basis is our legitimate interest in running a secure, working website (GDPR art. 6(1)(f)).
Analytics and advertising technologies only run if you consent to them. See “Cookies and similar technologies” below.
If you get in touch through a form on our website, by e-mail or by phone, we collect what you give us: typically your name, e-mail address, phone number, company, role, country and your message. We use it to answer you and, where relevant, to prepare or carry out an agreement with you or the company you represent. The legal basis is steps taken at your request before entering into a contract, or performance of a contract (art. 6(1)(b)), and our legitimate interest in answering enquiries and following up business relationships (art. 6(1)(f)). Form submissions are stored in our customer relationship management (CRM) system, HubSpot.
The support chat on our website is an AI assistant built on Claude, a language model from Anthropic. What you type in the chat is sent to Anthropic to generate the answers, and we store the conversation so that we can check the quality of the answers and improve our support content. If the assistant cannot help and you ask to be contacted, we ask for your name and e-mail address and create a support case in our CRM system.
Please do not share sensitive information, such as health details or payment card numbers, in the chat. The assistant can make mistakes, so check important information with us or in our documentation. The legal basis is our legitimate interest in providing quick and useful support (art. 6(1)(f)), and performance of a contract where your question concerns a product you have bought (art. 6(1)(b)).
If you subscribe to our newsletter, we use your e-mail address, and any name or company details you give us, to send it. The legal basis is your consent (art. 6(1)(a)). If you are an existing customer, we may send you news about similar products and services without a separate subscription, based on our legitimate interest (art. 6(1)(f)) and section 15 of the Norwegian Marketing Control Act (markedsføringsloven).
Every e-mail has an unsubscribe link, and you can also ask us to stop at any time. Our e-mail tool records whether e-mails are opened and which links are clicked, so that we can see what readers find useful.
We keep contact details for people at our customers, dealers, installers, charge point operators and other partners, such as name, role, company, e-mail address, phone number and our correspondence. We get these from you, from your employer or from public sources such as company websites and LinkedIn. We use them to manage the business relationship, including deliveries and support. The legal basis is our legitimate interest in running our business relationships (art. 6(1)(f)).
We advertise vacancies on FINN.no, and you can apply through FINN or by e-mail. If you apply, we process the information in your application and from the recruitment process: name, contact details, CV, cover letter, certificates and qualifications, references, and our notes and assessments from interviews. If you choose to include them, this may also cover your date of birth and nationality. The legal basis is steps taken at your request before entering into an employment contract (art. 6(1)(b)) and our legitimate interest in running a proper recruitment process (art. 6(1)(f)).
We sometimes find candidates ourselves, for example on LinkedIn, or a current employee recommends someone. In that case we tell you within one month that we hold your information, where we got it and why (art. 14), and you can ask us to delete it.
We have pages on Facebook, Instagram and LinkedIn. When you visit or interact with them, the platform collects and uses your data under its own privacy policy. For the visitor statistics these platforms give page owners, we and the platform may be joint controllers, and the platform’s terms explain how responsibility is divided. If you message us or comment, we use what you share to reply, based on our legitimate interest (art. 6(1)(f)).
Cookies are small text files stored in your browser. Similar technologies, such as tracking pixels, work in much the same way, and the rules below apply to them too.
Under the Norwegian Electronic Communications Act (ekomloven § 3-15), we only use cookies without your consent where they are strictly necessary to provide the website you have asked for, for example to remember your cookie choices or keep the site secure. Everything else needs your consent, which you give or refuse in the cookie banner on your first visit. With your consent we use two further categories:
The legal basis for these is your consent (art. 6(1)(a)). You can change or withdraw your consent at any time by clicking “Cookie preferences” at the bottom of every page. Withdrawing consent does not affect processing that took place before. Our consent tool, Cookiebot, stores your choice and a record of it so that we can respect and document it.
The list below is updated automatically and shows each cookie on our website, what it does and how long it lasts.
You can also delete cookies in your browser settings. nettvett.no explains how for most browsers.
We do not sell personal data. We share it with service providers that process it on our behalf under data processing agreements, and only as far as they need it to do their job:
If you consent to marketing cookies, Google, Meta, LinkedIn and Microsoft also receive data from our website, partly under their own responsibility. Within the amina group, Amina Distribution AS, Amina Denmark ApS and Amina Netherlands B.V. share customer and contact details with each other where needed to serve you. We share data with public authorities where the law requires it.
Some of our providers, including HubSpot, Google, Meta, LinkedIn, Microsoft and Anthropic, are based in the United States or can access data from there. Where a provider is certified under the EU-US Data Privacy Framework, transfers rely on that framework. Otherwise we use the European Commission’s standard contractual clauses, with additional safeguards where needed. You can ask us for details of the safeguards for a specific provider.
We and our providers use technical and organisational measures to protect personal data against loss and unauthorised access, such as access controls, data processing agreements and internal routines (art. 32). Where a new type of processing is likely to pose a high risk to you, we carry out a data protection impact assessment first.
You have the right to:
To use your rights, e-mail contact@aminacharging.com. We may ask you to confirm your identity. We reply within one month. For complex or numerous requests this can be extended by up to two further months, and we will tell you if that happens.
We do not make decisions about you based solely on automated processing that have legal or similarly significant effects for you.
If you believe we handle your data unlawfully, you can complain to the Norwegian Data Protection Authority (Datatilsynet) or to the data protection authority in the EU/EEA country where you live or work. We would appreciate the chance to sort it out with you first.
Our website and services are aimed at adults and businesses. We do not knowingly collect personal data from children under 15. If we learn that we have, we delete it.
We update this policy when our services or the law change. The date at the top shows when it last changed. If a change is significant and we have your contact details, we will let you know.
Amina Distribution AS, Strandsvingen 14A, 4032 Stavanger, Norway. E-mail: contact@aminacharging.com.